April 13, 2020

COVID-19: Encova Insurance to issue policy credit for personal auto insurance

COLUMBUS, Ohio (April 13, 2020) – Encova Insurance has announced their plans to issue a 15% policy credit to more than 80,000 personal auto policyholders for the months of April and May.

Data has continued to show that as fewer vehicles are on the road due to the suspension of nonessential travel, fewer accidents are occurring. As a result, it was an easy decision for Encova to provide some relief to their policyholders.

“As a mutual carrier, our policyholders are our owners,” Encova President and CEO TJ Obrokta Jr. said. “We understand the impact this pandemic continues to have on the world. Encova is committed to being here when we are needed most by making responsible decisions on our policyholders’ behalf.”

Encova continues to provide relief to agents, policyholders and the communities they serve during this unprecedented time. The company has extended grace periods and suspended non-payment cancellations for a period of time for policyholders impacted by COVID-19. In addition, Encova has provided support for insured restaurant owners who do not typically offer delivery services with a hired non-owned auto endorsement on a temporary basis, and they have aided business owners to help protect their buildings and properties during COVID-19 closures.

Recently, the Encova Foundation of Ohio and the Encova Foundation of West Virginia donated $130,000 to 26 foodbanks across their geographic footprint. The Encova Foundation of Ohio has also partnered with United Way of Central Ohio’s COVID-19 Community Response Fund.

“We are in unchartered waters,” Obrokta said. “Encova cares about our associates, agents, policyholders and communities. We are all in this together, and we will get through this together.”

No additional action is required by policyholders to receive credit. Credit will be directly applied to their bill, or if a policyholder has already paid in full, a check will be issued. Credits are subject to regulatory approval.