Jane Crispin named 2016 PIA National Customer Service Representative of the Year

The National Association of Professional Insurance Agents named Jane Crispin of the Knights Insurance Group, a Motorists Mutual agency in Ohio, the 2016 PIA National Customer Service Representative of the Year.

The PIA National CSR of the Year award is given annually to an outstanding customer service representative who works for a PIA member insurance agency. Nominations for this award are made by PIA members. The award recognizes a CSR who has improved operations of the agency, served their clients in a unique or extraordinary way and engaged in community involvement and activities to advance the betterment of the insurance industry.