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July 2018

Claims regions updated

To ensure we’re providing the best service possible to our agents and policyholders, we continuously monitor claim levels for each of our regions. To better balance workloads and capitalize on the expertise of our associates, we updated our regions, effective Friday, June 29, 2018.

We now have three regions: Northwest Region, Atlantic Region and Southern Region. The Central Region merged with these three regions.

  • Northern Ohio and Michigan are part of the Northwest Region.
  • Eastern Ohio is part of the Atlantic Region.
  • Central and Western Ohio are part of the Southern Region.

The level of service you’ve always received from Motorists will continue. However, your contact for claims-related questions may have changed, so please consult our claims region map and the contact information for your area.


Regional Claims Managers

  • Northwest Region
    • Tim Kemmel
    • 920-458-6318
  • Southern Region
    • Randy McKinney
    • 513-387-2725
  • Atlantic Region
    • Judy Palamara
    • 412-858-1110

Please contact your district sales manager if you have questions. We appreciate you representing Motorists Insurance Group and providing premier customer service to our policyholders.