Contact information for specific policy needs
When servicing a variety of policies for your customers, it can be difficult to know where to send specific policy-related requests for action. We’ve assembled the below chart for your reference.
COMMERCIAL LINES
| Action | Submit to |
| Any policy change/endorsement | Encova Edge, or submit large endorsement requests to revisions@encova.com |
| Agent/broker of record request | Your policy underwriter; beginning Sept. 1, submit to agencyservices@encova.com |
LIFE INSURANCE
| Action | Submit to |
| In policy owner services | lifepos@encova.com |
| Agent/broker of record request | lifesales@encova.com |
PERSONAL LINES
| Action | Submit to |
| Exceed policy change/endorsement | Encova Edge |
| Legacy policy change/endorsement | Your Agents-Only website |
| Agent/broker of record request | New submission to underwriter at renewal |
WORKERS' COMPENSATION
| Action | Submit to |
| Any policy change/endorsement | Encova Edge, or submit large endorsement requests to your underwiter |
| Agent/broker of record request | agencyservices@encova.com |