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November 2021

Action required: Your new Encova Edge login

To create a more consistent experience for all Encova agents, we are implementing several critical changes to Encova Edge, our state-of-the-art agent portal.

  • Consistent usernames
    • All agents will use their agency email as their username to log in to Encova Edge.
    • You will be notified via email when it’s time to re-register your account with your agency email as your username. This email will come in the next month – make sure you don’t miss it!
  • Single sign-on
    • For agents who write multiple lines of business with us, you will soon be able to sign on to workers’ compensation, personal lines and commercial lines with one login.
    • You will be notified via email when it’s time to create your single sign-on account. You will receive this email by Monday, Dec. 13 – make sure you don’t miss it!
  • New login page
    • Effective Dec. 13, our primary agent login page will be
  • Blackout period
    • Starting Nov. 19, no agency or user changes are being made until after our go-live date of Dec. 13.
  • One commission bank account will apply per agency location.
    • If your agency writes multiple lines of business, all payable commissions set up for ACH will be deposited into a single bank account per location. There will be no changes to the current process of separate deposits for each applicable commission statement.

Stay tuned to your email so you don’t miss when it’s time to update your account. For more information, review our FAQ and contact your agency manager with additional questions.