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April 2021

First notice of loss capabilities in encova edge

Did you know that in Encova Edge, our state-of-the-art agent portal, you can submit claims 24/7 and still verify all claim details prior to submitting? The submission process is accessible from multiple places within the site, and we’ve streamlined the claim assignment process: Once you submit, the claim is immediately entered in our claim system and automatically assigned to a claims resolution specialist. You can view and track the progress of the claim in real-time in Encova Edge, too.

These capabilities are just a few of the many ways Encova Edge was designed to better serve your needs. You can find additional information about using Encova Edge on the Training tab of the Resources and Marketing page, or contact your agency manager with additional questions.