The Loop Header
February 2021


As the U.S. Postal Service continues to experience unprecedented delays in delivering mail, we want to remind you there are alternative ways for you and your policyholders to pay bills. This information is for all commercial lines agents, as well as personal lines agents in Indiana, Ohio, West Virginia and Wisconsin who are using our new personal lines solution.

We recently sent an email outlining our electronic account services, agency sweep program and notifications available within Encova Edge. While we hope USPS delivery will return to normal soon, these methods can help avoid delays in payment and potential policy cancellations due to nonpayment.